SalonProRich profiles
DOB, tags, allergies, preferences, and custom notes—searchable at the desk.
Relationships
Client CRM
Every guest remembered, every visit tracked
Profiles, preferences, timelines, and insights so your team greets regulars by name—not by guessing.
SalonPro CRM keeps the details that matter at checkout and in the chair: allergies, preferences, visit notes, spend patterns, and communication history in one profile your whole team can trust.
Timelines aggregate invoices, payments, loyalty events, and appointments so managers see the full guest journey—not scattered notes in three apps.
Churn risk and top-service signals help owners focus retention on clients who are quietly drifting, before they book elsewhere.
Capabilities
Everything you need, built for the floor
Unified timeline
Invoices, appointments, loyalty, and comms in chronological order.
Spend & visit stats
Lifetime value, visit count, average ticket, and last visit at a glance.
Segmentation tags
Tag VIPs, color clients, or campaign cohorts for targeted offers.
Rebooking context
See when someone is overdue and nudge from the same profile view.
WhatsApp-ready ops
Log outreach and reminders against the client record.
Workflow
How it works, step by step
- 01
Create profile
Capture contact, preferences, and consent at first visit or online signup.
- 02
Log every touch
Appointments, bills, and messages append automatically to the timeline.
- 03
Review before service
Stylist opens profile for allergies, formulas, and last service notes.
- 04
Personalize offers
Apply tags and loyalty rules aligned to visit history.
- 05
Retain proactively
Identify quiet clients and trigger rebooking reminders.
In practice
Real scenarios your team runs every day
Birthday offers
DOB on profile powers timely campaigns without a separate spreadsheet.
Allergy safety
Front desk sees allergy flags before service starts.
VIP recognition
Tags highlight high-value guests for priority booking.
Family accounts
Link related profiles for household billing preferences.
Birthday offers
DOB on profile powers timely campaigns without a separate spreadsheet.
Allergy safety
Front desk sees allergy flags before service starts.
VIP recognition
Tags highlight high-value guests for priority booking.
Family accounts
Link related profiles for household billing preferences.
Deep dive
Built for how salons actually operate
Memory that scales with your book
Personal service breaks down when only one senior stylist remembers formulas. CRM puts institutional memory in software—accessible to whoever sits at the desk today.
Retention metrics owners use
See who has not returned in 60 or 90 days, which services drive repeat visits, and how loyalty redemption correlates with spend.
- Visit frequency trends
- Top services per client
- Churn risk indicators
Questions
Frequently asked questions
Yes. Updates sync across the workspace; timeline shows billing and appointment events automatically.
Yes. Log outreach and call notes on the profile for team continuity.
Yes. Fast search at POS and appointments finds clients by phone or name.
Yes. Point earn and redeem events appear on the timeline with invoice links.
Start free on your floor
Set up your branch, staff, and services in minutes — then run appointments, GST billing, and CRM from one workspace.